Frequently asked questions

FAQ

Is the backpack suitable for a laptop?

Yes.

The backpack has a padded laptop compartment that protects the device during travel.

Is the backpack waterproof?

Yes.

The backpack is made of waterproof materials , so your belongings will be protected from rain and moisture.

What materials is the backpack made of?

Main fabric:

100% recycled Nylon 900D with protective wax coating and PU coating (GRS certified, PFC-free).

Back panel:

100% polyester.

Inner lining:

100% polyester 230T.

Grid:

100% polyester.

Belts:

Polypropylene belts and nylon herringbone belts.

Padding:

Polyethylene, EVA and neoprene foam.

These materials ensure the backpack's strength, durability, and water resistance .

How many things fit in a backpack?

The backpack is designed to comfortably store all your travel items .

It easily fits:

  • clothes
  • shoes
  • hygiene products
  • electronics
  • travel accessories


Thanks to its smart design, the backpack can hold items for up to approximately 14 days of travel .

Does the backpack have an air pump?

Yes.

During the current promotion , we are including a special VAULTBAG® air pump for free with every backpack.

It helps compress items in your backpack and save space .

Can a backpack be taken on a plane as hand luggage?

Yes.

The backpack is designed to meet the hand luggage size requirements of most airlines .

Therefore, you can use it conveniently:

  • for weekend trips
  • for business trips
  • for vacation.

How long does it take to deliver an order?

All orders have a tracking number .

Order preparation:

1–2 business days.

Estimated delivery time:

  • Lithuania: 3–7 business days
  • Europe: 5-8 business days

Is there a money-back guarantee?

Yes.

We offer a 90-day money-back guarantee .

If the backpack doesn't fit you, you can return the item and get your money back .

Is the backpack comfortable for longer trips?

Yes.

The backpack has:

  • ergonomic belts
  • padded back
  • good weight distribution

This allows you to comfortably carry the backpack even while traveling all day .

Can I return the product if I don't like it?

Yes.

If the product does not meet your expectations, you can return it within 14 days of receipt .

Is the backpack suitable for both men and women?

Yes. The backpack has a universal design, making it perfect for both men and women.